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Yes, we can provide free samples for new customers. Typically we offer 3-5 types of regular products as free samples, with shipping costs borne by the customer. For custom specifications, we may charge a sample fee which can be deducted from subsequent orders.

For regular products, the MOQ is 10,000 pieces. For custom products (special sizes, colors, printing, etc.), the MOQ is 50,000 pieces. We also accept small trial orders. Please contact our sales team for details.

Absolutely. We have passed multiple international certifications including ISO 9001 Quality Management, FSC Forest Certification, FDA Food Contact, REACH Compliance, RoHS Environmental, and BSCI Social Responsibility. Our products can be exported to EU, US, Japan and other markets with strict product quality and environmental requirements.

Yes, we provide comprehensive customization services including: special sizes, color options, brand logo printing, custom adhesive viscosity, and functional customization (waterproof, heat-resistant, etc.). Our engineering team will work closely with you to ensure custom products fully meet your requirements.

For regular products, lead time is typically 7-15 days depending on order quantity and inventory. Custom product lead time is typically 20-30 days including mold making and sample confirmation. We will strive to shorten lead times to meet your urgent needs.